Payment

MARAI accepts the following payment methods. Please note, available payment options may change depending on the items within your shopping bag. Payment is only debited from your card at the time of dispatch.

Store Credit:

If you have store credit with us from an in store return, you can use this at the checkout of any of our retail stores. You can pay any remaining balance with a payment method of your choice.

Credit/Debit Card:

We accept most credit/debit card providers including Visa, MasterCard, Discover, American Express, Diners Club, Maestro and UnionPay cards. If you have more questions about the types of card we accept, please contact us here

PayPal:

When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to MARAI.

Apple Pay:

Make sure you are logged in with your Apple ID. If necessary, enter your billing, delivery and contact information to confirm payment. 

ShopPay:

For more information on how you can use ShopPay as a form of payment or for tracking your orders, please use the following link here

Klarna:

We also offer the following payment options with Klarna:

Pay Later

• Pay for your order within 30 days
• Complete the payment in full after purchase at no added cost
• Report returns directly in our app and only pay for the items that you keep
• Not making your payment on time could affect your ability to use Klarna in the future
• Debt collection agencies are used as a last resort

Pay in 3 instalments

Spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days. Select the Klarna option and enter your debit or credit card information. To check your eligibility, Klarna will perform a soft search with a credit reference agency.  

• A new way to pay that's an alternative to a credit card
• 3 instalments gives you flexibility to shop without interest or hidden fees
• Not making your payment on time could affect your ability to use Klarna in the future
• Debt collection agencies are used as a last resort

Please note, Klarna will perform a soft search with a credit reference agency.

Klarna's Pay in 3 / Pay in 30 days are unregulated credit agreements. Borrowing more than you can afford or paying late may negatively impact your financial status and ability to obtain credit. 18+, UK residents only. Subject to status. Late fees may apply. T&Cs apply.

How it works

1. Add products to your Shopping Bag and select “Klarna” when you check out
2. Enter a few personal details and you’ll know instantly if you’re approved
3. Klarna will send you an email confirmation and reminders when it’s time to pay and you can manage your orders and payments in the Klarna app.

Review your latest purchases and make payments in the Klarna app or online.

• Download the Klarna app: https://www.klarna.com/app
• Log in online: https://app.klarna.com/login 
• Chat with customer service: https://www.klarna.com/uk/customer-service/

Safe and secure

With Klarna, you are always covered through Klarna’s Buyer Protection policy. Modern safeguards protect your information to prevent unauthorised purchases.

Frequently asked questions

Visit the Klarna FAQ page to find out more about using Klarna.

About Klarna

Klarna believe payments are so much more than just a way to send money. That’s why their smooth checkout options give you more time and control so you can focus on the things you love.

• More than 90 million shoppers are using Klarna  
• 200,000 retailers are working with us worldwide   
• One of Europe’s largest banks who have been powering online checkouts for over 15 years  

Please spend responsibly. Borrowing more than you can afford could seriously affect your financial status. Make sure you can afford to make your monthly repayments on time.

MARAI is not a lender and acts only as an introducer. The credit product is provided by Klarna Bank AB (publ). Credit is only available to permanent UK residents aged 18 and over, depending on their status. Terms and conditions apply. Please note that Pay in 30 days and Pay in 3 instalments are not regulated by the FCA.

MARAI uses Secure Socket Layer (SSL) technology to encrypt and protect the data you send us over the internet. If SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out more information about the SSL digital certificate registration.

You will also notice that when you look at the URL at the top of the browser you will see that it begins with ‘https’ instead of ‘http’. This means that you are in secure mode.

MARAI is registered with Cybertrust as an authentic site. This ensures that your information is kept private between your web browser and our web server.

PSD2 Authentication

If your card issuer is based in the EU, you may be asked to verify your payment due to a new requirement under the second Payment Services Directive (PSD2). You’ll be directed to a dedicated page to enter further information or asked to authorise the payment using your mobile phone. Once completed, you’ll return to MARAI

Saved card details

To make shopping quicker in future, you have the option to safely store your credit card details.

Your full card details will never be displayed, only the last four digits so that you know which card you are using.

You can delete your card details by unticking ‘remember my payment details’ on the payment page. If you change or add a new address, you will need to re-enter your card details.

Taxes and duties are calculated according to your shipping destination. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.   

VAT will be applied to orders dispatched within the United Kingdom, excluding the Channel Islands.

Customers are responsible for any potential duty fees that may be incurred once your order has reached your area of residence.